Customer Service Representative

Western Management Group (operators of the Las Vegas Monorail) seeks experienced Customer Service Representative (CSR). CSR is responsible for selling monorail tickets and exchanging various types of prepaid vouchers for monorail tickets via a point-of-sale (POS) system, by: verifying ticket eligibility, conducting cash and credit card transactions; performing general customer service functions, such as providing information regarding the monorail’s operations, ticket options, directions, as well as general information regarding the local area, local hotels and their amenities.

Requirements:

High School Diploma or equivalent

1 year of customer service and cash handling/point of sale experience. Bi-lingual preferred but not required

Must have excellent guest service skills and demonstrate a positive attitude, high integrity, and take initiative while carrying out assignments

Work independently in the absence of supervision

Must be highly dependable

Must be able to communicate in written and spoken English (for safety reasons)

Ability to work day and swing shift, holidays, weekends and overtime

Employees Are Eligible For:

Annual merit raises

Holiday pay, at time and a half

MUST BE ABLE TO SUCCESSFULLY PASS A CRIMINAL BACKGROUND CHECK AND DRUG TEST.

Western Management Group is an Equal Opportunity Employer.

Pay: From $13.00 per hour

To apply for this job email your details to employment@westernmg.com